--- url: "https://sivalogistics.com.mx/en/guides/deliveries-for-boutiques-and-clothing-stores" title: "Boutique & Clothing Delivery in West Mexico City" description: "Plan clothing deliveries in Interlomas, Santa Fe, Lomas and Polanco: packaging, dedicated blocks, payment on delivery, delivery photos and size exchanges." language: "en" site: "SIVA Logistics" publisher: "SIVA Logistics — entregas de última milla en CDMX Poniente" contact_email: "lore@sivalogistics.com.mx" license: "Contenido (c) SIVA Logistics. Se permite citar con atribución y enlace." html_version: "https://sivalogistics.com.mx/en/guides/deliveries-for-boutiques-and-clothing-stores" --- # Deliveries for boutiques and clothing stores in west Mexico City By the SIVA Logistics teamPublished: Oct 30, 2026Updated: Oct 30, 2026 - 3.5 hours per block - 550 kg payload - 6 days, Mon–Sat - Book 1 day ahead [Get my delivery quote](https://wa.me/525510115292?text=Hi%20SIVA%20%F0%9F%91%8B%20I%27d%20like%20a%20delivery%20quote.%20Area%3A%20%C2%B7%20Approx.%20deliveries%3A%20%C2%B7%20Date%3A)A real person replies, usually within minutes · no contract Boutique deliveries in west Mexico City work best when you group orders by area, seal each package and confirm someone can receive it. SIVA Logistics offers dedicated 3.5-hour blocks in Interlomas, Santa Fe, Lomas de Chapultepec and Polanco. Selling through Instagram or WhatsApp? Share your order list before promising delivery times, and arrange any payment collection in advance. Your boutique delivery essentials - A 3.5-hour block allows 12–15 deliveries within an area, or 8–10 deliveries across areas. - Book 1 day ahead. For same-day service, check availability on WhatsApp. - You receive a WhatsApp departure update and a delivery photo with the recipient's name. ## How do you group Instagram and WhatsApp orders into a block? Sort orders by destination, then check who can receive them during your delivery window. SIVA Logistics plans for 12–15 deliveries within an area or 8–10 deliveries across areas in a 3.5-hour block. These figures help you plan; they are not guaranteed totals. Building access, complete addresses and recipient availability all affect the route. The [Estudio de Venta Online 2026 de la AMVO](https://www.amvo.org.mx/estudios/) reports that 59% of digital shoppers buy fashion. It also records a 90% preference for home delivery. These are national figures, rather than a measure of your boutique's sales. Keep the recipient's name, phone, full address, item, size and unpaid balance together. Separate Interlomas orders from Santa Fe, then review which Lomas or Polanco stops could share a route. Send the list through WhatsApp for confirmation. | Option | When to arrange it | |---|---| | Morning block | 8:30 am–12:00 pm; book 1 day ahead. | | Afternoon block | 1:00–4:30 pm; book 1 day ahead. | | Route delivery | Request before 12:00 pm for the afternoon route, subject to space. | Service runs Monday through Saturday. Confirm your booking before posting a delivery announcement in your stories. ## How can you protect clothing and preserve your boutique's presentation? Pack each garment clean, folded and protected inside a sealed bag or box. Label the order without exposing its contents. Your branded shopping bag can still be part of the experience, but protect it for transit. Check the size, color and recipient before sealing the package; the delivery service cannot replace your order checks. AMVO reports damaged orders at 45% and incomplete orders at 33% among the delivery problems shoppers identify. These are not SIVA Logistics incident rates. Use them as a reminder to check both packaging and contents. - **Inside:** keep pale fabrics, accessories and delicate finishes from rubbing against other pieces. - **Outside:** seal the bag or box and attach a readable label. - **Order check:** match the size to the purchase conversation and keep your packing record. The enclosed van holds 3.0 m³ and up to 550 kg. Share your shipment's volume; bulky clothing takes up space too. ### Turn your pending orders into a delivery route Send your destinations and availability. We will confirm the block and quote before you book. [Plan my deliveries](https://wa.me/525510115292?text=Hi%20SIVA%20%F0%9F%91%8B%20I%20run%20a%20boutique%20and%20want%20to%20group%20my%20orders.%20Area%3A%20%C2%B7%20Number%20of%20deliveries%3A%20%C2%B7%20Date%3A) ## What does clothing delivery cost, and can customers pay on delivery? Get a personalized quote on WhatsApp in minutes for a block, route or single delivery. Share the areas, delivery count, time window, and cargo type and volume. Your price is confirmed before you book. SIVA Logistics can arrange payment collection on delivery. You pay for the transport service in advance by bank transfer or card through Mercado Pago. Keep payment for the clothing separate from payment for transport. Identify prepaid orders and the balance to collect at each address. Confirm the collection process before offering it to your Instagram customers. Each block lasts 3.5 hours. Extra time and addresses outside the service areas require a separate quote, subject to availability. Check your margin before advertising free delivery. ## How do you know the clothing reached the right person? SIVA Logistics sends a WhatsApp update when the van leaves, followed by a photo of each delivery with the recipient's name. Your assigned driver messages from the vehicle's WhatsApp account. Match the evidence to the order and keep the conversation. Proof of receipt does not establish whether the customer ordered the right size. Ask whether your customer can receive in the morning, from 8:30 am to 12:00 pm, or afternoon, from 1:00 to 4:30 pm. For Polanco buildings and gated Interlomas addresses, request access instructions and authorization for reception. Check before promising an exact arrival time. Forward the departure update through the conversation where the customer placed the order. ## What happens if a customer needs a different size? Your boutique sets its own exchange policy. SIVA Logistics does not publish a collection policy for size exchanges. If you need a garment collected and a replacement delivered, discuss it on WhatsApp before promising the service. Confirm the addresses, availability, packaging and cost. Do not assume a return trip is included in the original delivery. Explain your exchange terms before taking payment for the clothes. Ask the customer to pack the garment and confirm who would hand it over. A request made during a 3.5-hour block needs review; it does not automatically add a stop. ## Frequently asked questions about boutique deliveries Before booking, confirm the price, date and any exceptions in your order list. Reserve a dedicated block 1 day ahead. For a same-day request, message before 12:00 pm to check space on the afternoon route. Size exchanges need their own arrangements, so agree on the details before making a promise to your customer. **Does the block price cover every address?** Message us on WhatsApp for a personalized quote in minutes. Share the areas, number of deliveries, time window, and cargo type and volume. We confirm the price before you book. Extra time and destinations outside our four areas are quoted separately, subject to availability. **Can you deliver a clothing order today?** Request before 12:00 pm to check space on the 1:00–4:30 pm route. Book dedicated blocks one day ahead; for today, check availability on WhatsApp. Confirm availability before telling your customer the order will arrive today. **What happens if my customer is not there?** The recipient is contacted, and you are consulted through WhatsApp. Agree on the next step. Do not assume free redelivery, and make clear who is authorized to receive the package. **What happens if the van or driver becomes unavailable?** If the van or driver fails, your money is refunded. If SIVA Logistics arrives late at the start, that time is not charged. Optional goods insurance is paid for by you. ### Keep reading [Shipping orders sold on Instagram and WhatsApp](https://sivalogistics.com.mx/en/guides/how-to-ship-orders-if-you-sell-on-instagram-or-whatsapp) [How to plan a delivery route](https://sivalogistics.com.mx/en/guides/how-to-plan-a-delivery-route) [Keeping proof of delivery](https://sivalogistics.com.mx/en/guides/proof-of-delivery-customer-says-order-never-arrived) [Deliveries in Polanco](https://sivalogistics.com.mx/en/areas/polanco) ### A block for your boutique A van and driver dedicated to your orders for 3.5 hours. Send your list to confirm the route. [Check my delivery block](https://wa.me/525510115292?text=Hi%20SIVA%20%F0%9F%91%8B%20I%20need%20a%20block%20for%20my%20boutique.%20Area%3A%20%C2%B7%20Number%20of%20deliveries%3A%20%C2%B7%20Date%3A) Monday to Saturday · 2 time slots ## Book your next delivery Book your next delivery with SIVA Logistics on WhatsApp: choose a 3.5-hour dedicated block, a single delivery or SIVA Personal, a driver and van by the hour. We work Monday to Saturday in Interlomas, Santa Fe, Lomas de Chapultepec and Polanco, and beyond those areas subject to availability. We send a quote that fits your deliveries, usually within minutes, before you book. [Get my delivery quote](https://wa.me/525510115292?text=Hi%20SIVA%20%F0%9F%91%8B%20I%27d%20like%20a%20delivery%20quote.%20Area%3A%20%C2%B7%20Approx.%20deliveries%3A%20%C2%B7%20Date%3A)[Call: 55 1011 5292](tel:+525510115292) Our guarantee: if we arrive late at the start of your block, that time is free 1. Message us 2. We reserve your block 3. Get an update and photo Not for refrigerated cargo, hazardous materials or oversized items ## Questions and answers (from this page's structured data) **Does the block price cover every address?** Message us on WhatsApp for a personalized quote in minutes. Share the areas, number of deliveries, time window, and cargo type and volume. We confirm the price before you book. Extra time and destinations outside our four areas are quoted separately, subject to availability. **Can you deliver a clothing order today?** Request before 12:00 pm to check space on the 1:00–4:30 pm route. Book dedicated blocks one day ahead; for today, check availability on WhatsApp. Confirm availability before telling your customer the order will arrive today. **What happens if my customer is not there?** The recipient is contacted, and you are consulted through WhatsApp. Agree on the next step. Do not assume free redelivery, and make clear who is authorized to receive the package. **What happens if the van or driver becomes unavailable?** If the van or driver fails, your money is refunded. If SIVA Logistics arrives late at the start, that time is not charged. Optional goods insurance is paid for by you.