--- url: "https://sivalogistics.com.mx/en/services" title: "Delivery Services in West Mexico City | SIVA" description: "Explore delivery blocks, single deliveries and SIVA Personal in west Mexico City. Get a personalized WhatsApp quote in minutes." language: "en" site: "SIVA Logistics" publisher: "SIVA Logistics — entregas de última milla en CDMX Poniente" contact_email: "lore@sivalogistics.com.mx" license: "Contenido (c) SIVA Logistics. Se permite citar con atribución y enlace." html_version: "https://sivalogistics.com.mx/en/services" --- # Dedicated and route delivery in west Mexico City - 3.5 hours per block - 550 kg payload - 6 days, Mon–Sat - Book 1 day ahead [Get my delivery quote](https://wa.me/525510115292?text=Hi%20SIVA%20%F0%9F%91%8B%20I%27d%20like%20a%20delivery%20quote.%20Area%3A%20%C2%B7%20Approx.%20deliveries%3A%20%C2%B7%20Date%3A)A real person replies, usually within minutes · no contract SIVA Logistics offers last-mile delivery services in Interlomas, Santa Fe, Lomas de Chapultepec and Polanco: the **dedicated block**, 3.5 hours of a van and driver just for your business, and **route delivery**, which adds your packages to the day's route. Both include WhatsApp updates and a photo of every delivery. SIVA Personal provides a van and driver by the hour for personal errands. Business deliveries and personal errands in west Mexico City. Get a personalized quote on WhatsApp. ![Enclosed SIVA Logistics van in Interlomas](https://sivalogistics.com.mx/img/van-interlomas-34-1200.webp) ## Compare delivery services For 4+ deliveries or a set time ### Dedicated block - Van and driver just for you, morning or afternoon - 12 to 15 deliveries in one area (approx.) - One-time or recurring bookings, with no payroll to manage Book a block For 1–3 deliveries ### Route delivery - No minimum number of deliveries - Request before noon for the afternoon route, subject to space - Delivery photo and name of who received it Get a route delivery quote For personal errands ### SIVA Personal - A van and driver by the hour - Tell us what you need, for example a 2-hour errand - A personalized quote before you book Explore SIVA Personal Final price confirmed on WhatsApp before you book. No contract and no surprise charges. Dedicated block ## What does the dedicated block include? The dedicated block is 3.5 hours in which SIVA's van and driver work only for your business, in the morning (8:30 am to 12:00 pm) or afternoon (1:00 to 4:30 pm). We pick up your orders, make every stop that fits in the block within our four areas and report each delivery with a photo. Get a personalized quote on WhatsApp before you book. **It's for you if** you have 4 or more deliveries on the same day, you sell something that can't arrive damaged (clothing, art, cakes, flowers, gifts, wine, cosmetics) or your orders need to arrive within a time window. - **Your orders travel alone**They never share the van with other clients' orders. - **Pickup at your business**The driver loads your goods and heads out. - **Same driver loads and delivers**Nobody else handles your goods on the way. - **A photo of every delivery**With the name of who received it, in your chat. - **Optimized route**Stops ordered with routing software by area and traffic. - **Live location**If you need it, we share it on WhatsApp. **If we're late to the start of your block, that time is free.** ## How many deliveries fit in a block? A 3.5-hour block fits about 12 to 15 deliveries if they're all within one area, and 8 to 10 if you combine two or more areas. The exact number depends on traffic, time of day and waiting times at guard booths and reception desks. Send your addresses and cargo details on WhatsApp so we can confirm what fits and quote your route. **12–15**deliveries within one areaLess travel between stops **8–10**deliveries across areasAllow for travel between areas Approximate. Depends on traffic and waiting at guard booths and reception desks. ## Work out how many blocks you need A 3.5-hour block fits about 12 to 15 deliveries if they all go to one area, and 8 to 10 if you combine areas. Move the planner to your deliveries for the day and we show how many blocks you need and how much time each stop gets. Send the result on WhatsApp and we reply with your quote. Move the numbers and see how many blocks you need. ## Dedicated or route: which one is right for you? Route delivery suits a few packages that can arrive during the day. We quote even a single delivery, with no minimum. For several stops, delicate goods or an agreed time window, a dedicated block gives you a van and driver for your business for 3.5 hours. Share your addresses and cargo details on WhatsApp so we can quote the right service. The final price depends on the areas, delivery count, time window and cargo. Extra time and destinations outside our four areas are quoted separately, subject to availability. | | Dedicated block | Route delivery | |---|---|---| | Price | Personalized quote | Personalized quote | | Timing | Morning or afternoon, your choice | During the day | | Notice | At least one day | Same day if there's space | | Van | Only your orders | Shared with other deliveries | | Deliveries | 12 to 15 in one area, 8 to 10 across areas | No minimum | | Delivery photo | Yes, at every stop | Yes, for every delivery | ## What shapes your quote Your quote depends on the pickup and delivery areas, number of deliveries, time window, and cargo type and volume. Send those details on WhatsApp for a personalized quote in minutes. We quote blocks and individual routes, including a single delivery. For same-day service, ask us to check availability before you book. Send your areas, delivery count, schedule and cargo details on WhatsApp. - Pickup and delivery areas - Number of deliveries - Requested time window - Cargo type and volume - Same-day requests: check availability on WhatsApp Price confirmed before you book. No payroll to manage and no surprise charges. ## What fits in the van, and what don't you carry? SIVA uses an enclosed Chevrolet Tornado Van (3.0 m³ of cargo space and up to 550 kg; cargo area 2.0 × 1.30 × 1.15 m), built for business goods: boxes, bags, flower arrangements, cakes, gifts, documents and store products. We don't carry refrigerated cargo, hazardous materials or oversized items, because we couldn't guarantee they arrive the way they should. Enclosed van: 3.0 m³ of cargo space and up to 550 kg; cargo area 2.0 × 1.30 × 1.15 m. ### We carry - Online store boxes and parcels - Cakes, desserts and flower arrangements - Gifts and corporate kits - Clothing and store products - Documents and office supplies ### We don't carry - Refrigerated or frozen cargo - Hazardous or flammable materials - Furniture or oversized items - Live animals ## Which areas and hours do you cover? SIVA delivers in four areas of west Mexico City: Interlomas (Huixquilucan, State of Mexico), Santa Fe, Lomas de Chapultepec and Polanco. We operate Monday to Saturday, with a morning block (8:30 am to 12:00 pm) and an afternoon block (1:00 to 4:30 pm). We also deliver outside those areas with a separate quote, subject to availability. - [Interlomas](https://sivalogistics.com.mx/en/areas/interlomas) - [Santa Fe](https://sivalogistics.com.mx/en/areas/santa-fe) - [Lomas de Chapultepec](https://sivalogistics.com.mx/en/areas/lomas) - [Polanco](https://sivalogistics.com.mx/en/areas/polanco) - Morning 8:30 am to 12:00 pm - Afternoon 1:00 to 4:30 pm - Monday to Saturday Another area? We deliver there too, with a separate quote, subject to availability. ## How do I book a block? Booking a block takes three steps on WhatsApp, at least one day ahead: you send us the day, the areas and how many deliveries you have; we confirm availability and price and you pay by bank transfer or card; and on the day you get a message when we leave and a photo of every delivery. There's no contract and no monthly minimum. Book one day ahead. For today, check availability on WhatsApp. 1. **Message us**Day, areas and how many deliveries you have. 2. **We confirm**Availability and price. Pay by bank transfer or card. 3. **We deliver**A message when we leave and a photo of every delivery. Book on WhatsApp ## Frequently asked questions **How much does the service cost?** Message us on WhatsApp for a personalized quote in minutes. Share the areas, number of deliveries, time window, and cargo type and volume. We confirm the price before you book. Extra time and destinations outside our four areas are quoted separately, subject to availability. **How does the process work?** You message us on WhatsApp with the day, areas and number of deliveries. We confirm availability and price. On the day, we pick up your orders, message you when we leave and send a photo of every delivery with the name of who received it. **What if something goes wrong during a delivery?** You find out right away, not at the end of the day. If a customer isn't home or an address is wrong, we message you to decide together what to do. If we're late to the start of your block, that time is free, and if a van or driver issue keeps us from covering it, we refund your money. **What value does a dedicated block offer?** Because you're paying for exclusivity and control: your goods travel alone with the same driver and you know what happened with every delivery. A failed delivery costs you the product, the second trip and sometimes the customer. Read the [full comparison](https://sivalogistics.com.mx/en/guides/delivery-apps-vs-dedicated-delivery-service). **How far in advance do I need to book?** Book blocks one day ahead. For a same-day block, check availability on WhatsApp. For route delivery, if you message us by 12:00 pm it can go out on the same day's afternoon route, space permitting. **Do I need to know exactly how many deliveries I have?** No. With a rough number and the areas, we'll tell you whether a block or the route is the better fit. You can send us the list of addresses later. **How do I pay?** In advance, by bank transfer or by card through Mercado Pago. In special cases, payment at the end or in cash can be arranged. **Can you collect payment from my customer on delivery?** Yes, cash on delivery can be arranged, including cash. Mention it when you book so we can confirm. **What if the recipient isn't there?** We do whatever you ask: if there's time left in your block, we try again, and if you authorize it we can leave it at reception or the guard booth. If you need time beyond your block, the extra hour has an additional cost. **Do you have cargo insurance?** We can arrange cargo insurance for your shipment; its cost is covered by you. Ask for it when you book. **Do you deliver outside the four areas?** Yes, with a separate quote, subject to availability. Send us the address and we'll quote it before you book. **Do you issue invoices?** Yes, we issue Mexican tax invoices (factura). Ask for it when you book and send us your tax details on WhatsApp. Monday to Saturday · 2 time slots ## Book your next delivery Book your next delivery with SIVA Logistics on WhatsApp: choose a 3.5-hour dedicated block, a single delivery or SIVA Personal, a driver and van by the hour. We work Monday to Saturday in Interlomas, Santa Fe, Lomas de Chapultepec and Polanco, and beyond those areas subject to availability. We send a quote that fits your deliveries, usually within minutes, before you book. [Get my delivery quote](https://wa.me/525510115292?text=Hi%20SIVA%20%F0%9F%91%8B%20I%27d%20like%20a%20delivery%20quote.%20Area%3A%20%C2%B7%20Approx.%20deliveries%3A%20%C2%B7%20Date%3A)[Call: 55 1011 5292](tel:+525510115292) Our guarantee: if we arrive late at the start of your block, that time is free 1. Message us 2. We reserve your block 3. Get an update and photo Not for refrigerated cargo, hazardous materials or oversized items ## Questions and answers (from this page's structured data) **How much does the service cost?** Message us on WhatsApp for a personalized quote in minutes. Share the areas, number of deliveries, time window, and cargo type and volume. We confirm the price before you book. Extra time and destinations outside our four areas are quoted separately, subject to availability. **How does the process work?** You message us on WhatsApp with the day, areas and number of deliveries. We confirm availability and price. On the day, we pick up your orders, message you when we leave and send a photo of every delivery with the name of who received it. **What if something goes wrong during a delivery?** You find out right away, not at the end of the day. If a customer isn't home or an address is wrong, we message you to decide together what to do. If we're late to the start of your block, that time is free, and if a van or driver issue keeps us from covering it, we refund your money. **What value does a dedicated block offer?** Because you're paying for exclusivity and control: your goods travel alone with the same driver and you know what happened with every delivery. A failed delivery costs you the product, the second trip and sometimes the customer. Read the full comparison . **How far in advance do I need to book?** Book blocks one day ahead. For a same-day block, check availability on WhatsApp. For route delivery, if you message us by 12:00 pm it can go out on the same day's afternoon route, space permitting. **Do I need to know exactly how many deliveries I have?** No. With a rough number and the areas, we'll tell you whether a block or the route is the better fit. You can send us the list of addresses later. **How do I pay?** In advance, by bank transfer or by card through Mercado Pago. In special cases, payment at the end or in cash can be arranged. **Can you collect payment from my customer on delivery?** Yes, cash on delivery can be arranged, including cash. Mention it when you book so we can confirm. **What if the recipient isn't there?** We do whatever you ask: if there's time left in your block, we try again, and if you authorize it we can leave it at reception or the guard booth. If you need time beyond your block, the extra hour has an additional cost. **Do you have cargo insurance?** We can arrange cargo insurance for your shipment; its cost is covered by you. Ask for it when you book. **Do you deliver outside the four areas?** Yes, with a separate quote, subject to availability. Send us the address and we'll quote it before you book. **Do you issue invoices?** Yes, we issue Mexican tax invoices (factura). Ask for it when you book and send us your tax details on WhatsApp.