About us
How SIVA Logistics works
- 3.5 hours per block
- 550 kg payload
- 6 days, Mon–Sat
- Book 1 day ahead
SIVA Logistics handles last-mile delivery from Interlomas, Huixquilucan, in west Mexico City. Your business can book deliveries in Interlomas, Santa Fe, Lomas de Chapultepec and Polanco. Your service follows the steps used by large firms. You get an assigned driver for each block and routes planned with software. You also get a photo of each delivery and help from the team on WhatsApp. Our focus is your customer: every order arrives in good condition and on time.
Deliveries in west Mexico City that arrive on time and in good condition.
Why does SIVA exist?
You book a courier through an app. Then your parcel arrives damaged, the courier stops answering and no one takes the blame. Your customers in west Mexico City expect their orders to arrive without a hitch. One bad delivery can cost you a customer. With SIVA Logistics, you have someone to contact.
Has your order been cancelled at the last minute? Has a crushed box left your customer upset? When that customer messages you instead of the app, you know why SIVA Logistics exists.
What happens with apps
- Order cancelled last minute
- Crushed box
- Nobody answers
- Your customer blames you
What happens with SIVA
- One party responsible
- A photo of every delivery
- Answers right away
What experience is behind SIVA?
Lorena Ortiz founded SIVA Logistics after building a career in logistics. At a multinational consumer goods firm, she ran transport, managed suppliers and oversaw service levels and logistics processes. Today, she leads teams that buy goods and services and handle supplier payments. Her role covers the steps they follow and how their work is measured.
SIVA Logistics draws on that mix of hands-on transport work and leading complex teams. For you, the aim is clear: the structure and service standards of a large firm. Your delivery service should also be close, quick to adapt and reliable.
- Transport operations
- Suppliers and service levels
- Leading teams and processes
How are your deliveries planned?
You book each block through the team on the main SIVA Logistics WhatsApp. The team plans your block. On the route, your assigned driver messages you from the van's WhatsApp. You get departure updates, photos and any changes in one chat per client. There is no call center or bot. If plans change, you speak with the person who has your goods.
- Coordination on WhatsAppYour block is booked and planned through the main SIVA Logistics WhatsApp.
- Assigned driverMessages you from the van throughout the route.
- One chat per clientDeparture update, photos and changes in one place.
What you get: five promises
You can check these five promises from your first delivery. You get a direct chat and a photo of each delivery. Your goods travel alone in the dedicated block. You get a guarantee of on-time service and clear limits on what can be carried.
The fifth promise: clear limits for your goods. You cannot book refrigerated, hazardous or oversized cargo. If a van or driver issue prevents your block from going ahead, you get your money back. SIVA Logistics would rather say no than let you down.
- A direct chat, no bot
- A photo of every delivery
- Your goods travel alone
- Punctuality, guaranteed
- You get clear limits and a refund if a van or driver issue prevents your block
Why book your delivery block?
Your booking secures space for your orders. Once you book, your orders have an assigned van and driver. SIVA Logistics never overbooks. The team always knows where your goods are, who has them and when they arrive. Your deliveries are planned. They are not handed out at random among thousands of orders on an app.
Company details
SIVA Logistics is based in Interlomas, Huixquilucan, State of Mexico. Your deliveries can reach four areas in west Mexico City. You can check the contact and service details below. The name, phone number and email match those on Instagram and every page of this site. This helps you check who you are dealing with.
| Name | SIVA Logistics |
|---|---|
| Base | Interlomas, Huixquilucan, State of Mexico |
| Areas | Interlomas, Santa Fe, Lomas de Chapultepec and Polanco |
| Services | 3.5-hour dedicated block · Route delivery |
| Hours | Morning block 8:30 am to 12:00 pm · Afternoon block 1:00 to 4:30 pm |
| Vehicle | Enclosed Chevrolet Tornado Van: 3.0 m³ of cargo space and up to 550 kg; cargo area 2.0 × 1.30 × 1.15 m |
| Payment | Bank transfer or card (Mercado Pago) |
| WhatsApp and phone | +52 55 1011 5292 |
| lore@sivalogistics.com.mx | |
| @SIVA_Logistics |
Talk about your deliveries
Share your delivery needs. Within minutes, you get help choosing between a block and the route.
Book your next delivery
Book your next delivery with SIVA Logistics on WhatsApp: choose a 3.5-hour dedicated block, a single delivery or SIVA Personal, a driver and van by the hour. We work Monday to Saturday in Interlomas, Santa Fe, Lomas de Chapultepec and Polanco, and beyond those areas subject to availability. We send a quote that fits your deliveries, usually within minutes, before you book.
Our guarantee: if we arrive late at the start of your block, that time is free
- Message us
- We reserve your block
- Get an update and photo
- How much does it cost?
- It depends on areas, deliveries, time and cargo. We send your quote on WhatsApp, usually within minutes.
- How much lead time do I need to book?
- Book one day ahead. Need it today? Message us and we check availability.
- What if you arrive late?
- Time lost at the start of your block is not charged.
Not for refrigerated cargo, hazardous materials or oversized items