Choose parcel shipping for out-of-town orders, a courier for individual trips, or dedicated delivery for grouped local stops. SIVA Logistics offers 3.5-hour blocks in Interlomas, Santa Fe, Lomas de Chapultepec and Polanco; it does not handle out-of-town or nationwide shipping. Your destinations, goods and ability to prepare orders together determine which service fits.
At a glance
- For another city, use a parcel carrier and check its shipping label and terms.
- Plan for 12–15 deliveries within one area, or 8–10 across areas, per block.
- Book blocks 1 day ahead; for same-day service, check availability on WhatsApp.
How do parcel shipping, couriers and dedicated delivery differ?
Parcel carriers move shipments through distribution centers using shipping labels; a courier or delivery app typically assigns a rider or driver to an individual job. Dedicated delivery reserves a vehicle and driver for your business during a set block. At SIVA Logistics, that means 3.5 hours of route time, with coverage and capacity confirmed before booking.
| Service | How it works | When to consider it |
|---|---|---|
| Parcel shipping | Shipping label and transport through distribution centers. | Out-of-town or nationwide orders. Check timing, packaging rules and coverage with the carrier. |
| Courier or app | A rider or driver for an individual shipment, depending on the service booked. | A standalone trip. Check vehicle type, availability and handover requirements. |
| SIVA Logistics dedicated delivery | A van and driver reserved for your business for 3.5 hours. | Grouped local orders: 12–15 deliveries within one area, or 8–10 across areas. |
A search for business shipping services can bring up providers doing very different jobs. Separate your out-of-town destinations from local orders before requesting quotes. A parcel label documents a shipment; a delivery block organizes several stops. Each addresses a different part of your operation.
When does a dedicated block make sense for your business?
A block works when your orders can leave together and the addresses form a practical local route. SIVA Logistics plans for 12–15 deliveries within one area, or 8–10 deliveries across areas. Those are planning ranges rather than a promise for every route: addresses, building access and the goods themselves determine what fits the available time.
A shop in Interlomas can group nearby orders. Adding Santa Fe, Polanco and Lomas de Chapultepec requires reviewing the full route. Package count alone does not tell you enough: look at where recipients are and when they can accept delivery.
Blocks run Monday through Saturday, either 8:30 am–12:00 pm or 1:00–4:30 pm. Book 1 day ahead. For an order joining the afternoon route, message before 12:00 pm; acceptance depends on available space.
Will your orders fit a block?
Send the area, delivery count, goods and date. We review the route before you book.
If the van or driver fails, your payment is refunded.
What does dedicated delivery cost, and how should you compare it?
Get a personalized quote on WhatsApp in minutes. The price depends on the areas, number of deliveries, time window, and cargo type and volume. We quote blocks, individual routes and even a single delivery. Your price is confirmed before you book, with no surprise charges.
Extra time and deliveries outside the usual areas are quoted separately, subject to availability. This guide does not list comparable parcel or app rates: request their terms for the same goods and destinations. Also check what delivery evidence you receive and how you would resolve a problem.
Payment is in advance by bank transfer or card through Mercado Pago. Payment collection on delivery is possible; agree on the arrangements when booking. Goods insurance is optional and paid for by you.
What should you prepare before booking local delivery?
Have orders packed, full addresses ready and recipient contacts confirmed; then check whether the load fits. The enclosed van offers 3.0 m³ of cargo space and carries up to 550 kg. Its cargo area measures 2.0 × 1.30 × 1.15 m. Check dimensions and weight together: being under the weight limit does not guarantee an item will fit.
- Send the street, building and unit number, neighborhood and location pin for each stop.
- Confirm the recipient's name, phone number and availability.
- Notify security or reception and share any access requirements.
- Provide dimensions, weight and handling needs before requesting a quote.
The AMVO Online Sales Study 2026 reports damaged orders at 45% and delivery delays at 38% among reported online-order problems. These are study findings, not SIVA Logistics performance figures. They highlight why packaging and handover deserve as much attention as choosing a vehicle.
What services does SIVA Logistics not provide?
SIVA Logistics does not provide out-of-town or nationwide shipping; use a parcel carrier for those destinations. It also excludes refrigerated cargo, hazardous materials, oversized items and animals. Its service focuses on local delivery through 3.5-hour blocks and shared routes. For addresses outside the usual areas, confirm availability and a separate quote before offering delivery to your customer.
You receive a WhatsApp departure update and a photo of every delivery with the recipient's name. The assigned driver messages from the vehicle's WhatsApp account. That evidence helps close out an order; it does not replace goods insurance.
Frequently asked questions before booking
Confirm the price, schedule and arrangements for service failures before booking. A block lasts 3.5 hours. Book one day ahead; for today, check availability on WhatsApp. Orders joining the afternoon route must be requested before 12:00 pm and depend on available space. These conditions help you distinguish a scheduled booking from an on-demand trip.
Does the price cover unlimited deliveries?
No. A block covers the agreed time and capacity. Plan for 12–15 deliveries within one area or 8–10 across areas, and confirm the route before paying.
How long does it take, and can I request delivery today?
A block lasts 3.5 hours and requires advance booking. For today, ask about the afternoon route before 12:00 pm, subject to space. Share the addresses so timing can be reviewed.
What happens if the driver arrives late or the van fails?
If SIVA Logistics arrives late at the start of your block, that time is not charged. If the van or driver fails, your payment is refunded.
Can SIVA Logistics ship orders to another city?
No. Use a parcel carrier for out-of-town or nationwide shipping. Separate those orders from local deliveries and request a quote from the appropriate provider for each.