To send corporate holiday gifts in west Mexico City, verify recipients, reception hours and package labels before grouping deliveries by area. For offices in Santa Fe and Polanco, agree on who may accept each gift. SIVA Logistics offers 3.5-hour delivery blocks, with a WhatsApp departure update and a photo of each delivery naming the person who received it.
Key points
- Book your block 1 day ahead; delivery schedules fill up in December.
- Allow for 12–15 deliveries per block within one area, or 8–10 across areas.
- Confirm an authorized receiver and match every gift to your recipient list.
When should you schedule November and December gifts?
Choose dates around your clients' availability, then confirm a delivery block before announcing arrival dates. El Buen Fin runs November 13–17, 2026, a 5-day event. Monday, November 16 is a public holiday. Check both SIVA Logistics availability and the building's receiving arrangements before putting that date on your delivery calendar.
Regular service runs Monday through Saturday. Blocks run from 8:30 am to 12:00 pm or 1:00 to 4:30 pm. Book 1 day ahead; that lead time does not guarantee availability on every date. December gets busy, so check for space before promising a client their gift will arrive.
See the dates on the official El Buen Fin website. Ask when each client's office closes for the holidays. An open building does not necessarily mean its tenant companies are accepting gifts.
What recipient details do you need for office towers?
Create a recipient record with the company, contact name, phone number, full address, tower, floor and office. Include receiving hours and the name of anyone authorized to accept the gift. In Santa Fe and Polanco, establish whether delivery ends at reception or requires floor access; do not assume security accepts packages.
- Contacts: distinguish the gift recipient from the person arranging access or purchasing.
- Location: include the neighborhood, postal code, delivery entrance and building location pin.
- Access: ask about sign-in, identification and advance entry authorization.
- Restrictions: record reception breaks and company closures.
Check those receiving windows against the 3.5-hour block. Flag offices with limited availability before requesting a quote. If a client needs an exact arrival time, discuss it with SIVA Logistics before making that commitment.
How should you pack and label gifts and baskets?
Have each gift closed, protected and labeled with a reference matching your recipient list. Check that the greeting card belongs to the right company. Secure basket contents and protect fragile items. Before booking van space, confirm the size of the complete package, including any wrapping that extends beyond the basket.
The enclosed van carries 3.0 m³ and up to 550 kg. Its cargo area measures 2.0 m × 1.30 m × 1.15 m. These are cargo limits, not a guaranteed basket count: packaging and shape affect how much fits.
SIVA Logistics does not carry refrigerated cargo or oversized items. Choose suitable transport if your basket needs a cold chain. Keep shipping labels visible and personal messages inside. Before loading, compare the packages with your list to catch missing gifts or mismatched labels.
Plan your corporate gift route
Share the areas, delivery count and date. We will review availability and access requirements before confirming your block.
How do delivery areas affect capacity and cost?
Group addresses by area, then match their receiving windows. A 3.5-hour block allows for 12–15 deliveries within one area, or 8–10 when combining areas. Use these as planning ranges: access requirements and package volume can constrain a route. Review the itinerary before alternating between Santa Fe and Polanco throughout the day.
| Item | Budgeting reference |
|---|---|
| Within one area | 12–15 deliveries per 3.5-hour block |
| Across areas | 8–10 deliveries per 3.5-hour block |
| Dedicated block | Personalized quote |
| Per-delivery reference | Quoted block price ÷ completed deliveries |
Quotes depend on the areas, delivery count, time window, and cargo type and volume. Extra hours and destinations outside the service areas are quoted separately, subject to availability. Interlomas and Lomas de Chapultepec are also covered; identify them separately on your list when discussing blocks. Payment is in advance, by bank transfer or card through Mercado Pago.
How do you confirm that each gift arrived?
Check each gift against its delivery photo and the receiver's name. SIVA Logistics sends a WhatsApp update on departure; the assigned driver contacts you from the delivery vehicle's WhatsApp account. Match the evidence to your list reference, particularly when a receptionist accepts gifts for several people at the same company.
If someone else receives the gift, check that they match the agreed authorization. Keep the destination, package reference and evidence together. This helps your purchasing team track confirmed deliveries and follow up on exceptions without confusing building reception with personal handover to the intended recipient.
Frequently asked questions about corporate gift deliveries
Pricing and dates are confirmed after reviewing the addresses and their restrictions. Book corporate gift blocks 1 day ahead and check every office's receiving hours. If access is missing, the recipient does not answer or an address changes, discuss the next step with SIVA Logistics before assuming a replacement destination or return visit is included.
How much does gift basket delivery cost?
Message us on WhatsApp for a personalized quote in minutes. Share the areas, number of deliveries, time window, and cargo type and volume. We confirm the price before you book. Extra time and destinations outside our four areas are quoted separately, subject to availability.
Can gifts go out the same day?
Request route delivery before 12:00 pm for the afternoon, subject to space. Book dedicated blocks 1 day ahead; for today, check availability on WhatsApp. Do not assume immediate availability during December.
What happens if the office is closed?
We check with you before leaving the gift elsewhere. Agree on the next step and request pricing for any return visit or route change. Do not assume another attempt is included.
What if SIVA Logistics arrives late or cannot operate?
If we arrive late at the start of the block, that time is not charged. If the van or driver fails, your payment is refunded. Optional goods insurance is paid for by the client.